Saturday, November 24, 2007

Libraries and Web 2.0 - using Technorati

I haven't used technorati before so I used it to look at some library blogs. At the side I posted one that sums up the situation for libraries very neatly


In a nutshell, we can no longer supply the old service and expects out customers to remain happy. Certainly some will, but we need to look at what the people want, not what we want to give them. Time to look at all the old rules and regulations - who are they for? Us or the customers.

I know many of our staff doing this training have found things they cannot only use to make their own work easier, but to allow the library patrons to become more interactive with the library and other patrons.

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